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Bruzer
08-07-2006, 08:53 PM
I seen the other AOL thread and remember this.



Another call to AOL, which promised Gauthier it would send the letter immediately. That was in December.

"But I never heard any word," she said. "And these charges kept appearing on the credit card statement."

She kept calling AOL, trying to find out more about the letter. AOL countered by saying it never received a request to send it.

With each subsequent call, AOL became more curt with Gauthier. During one exchange, "the guy - I think it was a manager - just told me to 'shut up and listen to what I have to say or don't bother calling.'
Then he hung up on me," she said.


http://www.stltoday.com/stltoday/business/columnists.nsf/techtalk/story/A0F7FD49EFA6565A862571BF006C005A?OpenDocument

dominizzo
08-08-2006, 12:21 AM
Nice read Bruzer

CharlestonPhan
08-08-2006, 11:16 AM
AOL is the Borg... assimilate or be destroyed.